NFC Applications

Using NFC to digitize your local handicrafts store

Ever wondered how you can elevate your quaint handmade goods store into a local shopping sensation? I know, I know, the marketplace is buzzing with competition, but have you considered the magic of NFC technology?

Think about it – wouldn't it be amazing if your customers could just tap their phone on a product tag and instantly learn the story behind your artisanal crafts? Imagine the value they'll see when they discover the heart and soul you pour into each item.

NFC might sound like some high-tech mumbo jumbo, but trust me, it's simpler than making a cup of chai. It stands for Near Field Communication – and it's a game-changer. With just a tiny chip and a tap, you can connect, inform, and even wow your customers.

Ready to see how NFC can transform your store and keep your customers coming back for more?

Keep reading, and let's dive into the world of possibilities with NFC. You'll discover practical, easy-to-implement tips that even the 'not-so-tech-savvy' can master. We're talking about real change, real engagement, and real stories that sell.

So, what are you waiting for? Tap in and let's get started!

The NFC Opportunity

Imagine a customer walks into your cozy shop, their eyes gleaming with curiosity as they peruse your unique, handcrafted creations. Now, picture them tapping their smartphone on a smart tag next to your best-selling hand-knitted scarves. Voilà! They're instantly provided with the story behind the scarf, the materials used, and even the inspiration that sparked its creation. Isn't that just the personal touch that sets your store apart?

But, hold on, how exactly does it work, you ask?

Think of NFC as a tiny technological fairy in your customer's phone. With just a tap, it can whisk them away to a land of detailed product information, artisan profiles, or even a seamless checkout process.

No more cluttered checkout lines or lost sales because a customer couldn't find their size. It's like having a silent sales assistant, always ready to jump in and close the deal or charm them with the backstory of each item. And the best part? It's all in real-time, with the potential to update content as often as you'd like. Now, imagine the possibilities for special promotions, loyalty programs, and customer engagement. Ready to tap into the NFC opportunity?

NFC Artisan Stories: Connect with the Maker's Journey

Handmade goods stores can utilize NFC Artisan Stories to create a more intimate shopping experience. By embedding NFC tags in products, customers can tap their phones to access the unique story behind each item, including details about the artisan, the materials used, and the crafting process.


  • Enhanced Customer Engagement: Personal stories behind products build a deeper connection with customers.
  • Increased Perceived Value: Understanding the craftsmanship adds value to the handmade goods.
  • Support for Artisans: Highlighting artisan profiles promotes their work and encourages ethical buying.
  • Cultural Appreciation: Offers customers insights into the cultural and traditional significance of the products.
  • Personalized Shopping Experience: Creates a memorable, engaging shopping journey for customers.

An example of this in action could be a customer discovering the journey of a handmade ceramic vase. Upon tapping their phone against the NFC tag, they learn about the local artisan who crafted it, the traditional techniques used, and even view a video of the making process. This connection not only enriches the shopping experience but also promotes appreciation for the art of handmade goods.

NFC Customization Requests: Personalize Your Purchase on the Spot

Handmade goods stores can revolutionize the shopping experience with NFC Customization Requests. Customers can tap their NFC-enabled devices on a product's tag to request customizations such as engravings, color changes, or specific designs. This process seamlessly connects customers with artisans for personalized adjustments.


  • Personalization at Fingertips: Customers enjoy the convenience of requesting customizations directly through their device.
  • Increased Sales: Personalization options can lead to higher customer satisfaction and sales.
  • Efficient Communication: Streamlines the interaction between customer and artisan, reducing misunderstandings.
  • Customer Loyalty: Unique customization options enhance customer loyalty and repeat business.
  • Showcasing Artisan Skills: Offers artisans the opportunity to showcase their range of skills and creativity.

For example, a customer interested in a handmade leather wallet can use NFC to request their initials to be embossed. They tap their phone on the product's tag, enter their customization details, and the request is directly sent to the artisan. This immediate, interactive process enhances the shopping experience and adds a personal touch to the purchase.

NFC Material Traceability: Know the Origin of Your Purchase

Handmade goods stores can offer a unique feature to conscious consumers: NFC Material Traceability. Customers can tap their NFC-enabled phones on a product to get detailed information about the origin of the materials used, such as the source of the wood in a handmade table or the type of fabric in a handwoven scarf.


  • Transparency in Sourcing: Builds trust with customers by providing clear information on material sources.
  • Support for Sustainable Practices: Encourages and highlights eco-friendly and ethical sourcing.
  • Educational Value: Educates customers about the importance of material choice in sustainability.
  • Customer Assurance: Gives peace of mind knowing the environmental and ethical background of their purchase.
  • Market Differentiation: Sets the store apart as a leader in ethical and transparent business practices.

A customer at a handmade jewelry store uses NFC to select the type of metal, stone, and engraving for a custom ring. This system not only makes the process smoother but also allows the customer to visualize their custom design before placing the order.

NFC Loyalty Rewards: Craft a Rewarding Shopping Experience

Handmade Goods Stores can enhance customer loyalty by implementing an NFC-based loyalty program. Customers can tap their NFC-enabled device at the point of sale or on designated store signage to earn points, redeem rewards, or check their loyalty status.


  • Encourages Repeat Business: A loyalty program incentivizes customers to return, boosting repeat visits and sales.
  • Easy Enrollment and Use: Simplifies the process of joining and participating in the loyalty program.
  • Personalized Promotions: Allows for tailored promotions based on customer preferences and purchase history.
  • Increased Engagement: Keeps customers engaged with the brand and store offerings.
  • Data-Driven Insights: Provides valuable customer data for better marketing and product development strategies.

A customer at a handmade soap store taps their phone on an NFC tag to check their loyalty points and discovers they've earned a discount on their next purchase. This seamless integration of loyalty rewards into the shopping experience increases customer satisfaction and encourages future visits.

NFC Social Sharing: Connect Artisans and Customers Digitally

Handmade Goods Stores can leverage NFC technology to bridge the gap between artisans and customers. By embedding NFC tags in products or store displays, customers can easily share their purchases or favorite items on social media, tagging the store and the artisan, thereby increasing visibility and engagement.


  • Increased Social Media Exposure: Boosts the store's and artisans' presence on social media platforms.
  • Direct Customer-Artisan Connection: Fosters a sense of community and connection between customers and creators.
  • Word-of-Mouth Marketing: Encourages organic, user-generated content that acts as a powerful marketing tool.
  • Enhanced Customer Experience: Adds a fun, interactive element to shopping.
  • Market Research Insights: Observing which products are frequently shared provides valuable insights into customer preferences.

A customer at a handmade scarf store taps their phone on an NFC tag, which prompts a social media post template featuring the scarf and tagging the artisan. By sharing this post, the customer not only shows off their unique find but also helps promote the artisan's work to a broader audience.

NFC Interactive Workshops Sign-Up: Crafting Together

Many Handmade Goods Stores offer workshops or classes where customers can learn a craft. NFC technology can be used to simplify the sign-up process. Customers can tap their NFC-enabled device on a sign or flyer in the store to instantly view workshop details and register.


  • Convenient Sign-Up: Streamlines the process of joining workshops, making it more accessible.
  • Increased Workshop Attendance: Ease of registration can lead to higher participation rates.
  • Engaged Community Building: Strengthens the community around the store and the crafts offered.
  • Real-Time Updates: Customers receive instant notifications about workshop schedules, changes, or new offerings.
  • Enhanced Store Experience: Adds an educational and interactive dimension to the shopping experience.

A customer interested in a pottery-making workshop at a local artisan store uses NFC to quickly view the schedule, workshop details, and register on the spot. This convenience encourages more customers to engage in these community-building activities.

NFC Supply Chain Transparency: Trace the Origin of Handmade Products

Handmade Goods Stores can use NFC tags to provide customers with detailed information about the supply chain of each product. By tapping their phone on a product, customers can access information about the origin of materials, manufacturing processes, and the journey of the product from creation to the store.


  • Increased Consumer Trust: Transparency in the product's origin and creation builds trust with customers.
  • Support for Ethical Practices: Highlights the store's commitment to ethical sourcing and manufacturing.
  • Educational Value: Offers customers insights into the craftsmanship and effort behind each product.
  • Enhanced Product Value: Knowledge of a product's backstory can increase its perceived value.
  • Eco-Friendly Appeal: Appeals to environmentally conscious consumers who value sustainable practices.

A customer at a handmade clothing store uses NFC to learn about the organic cotton used in a shirt, the community of weavers who made it, and the low-impact dyes utilized in the coloring process. This level of detail enhances the customer's appreciation for the product and aligns with their values.

NFC Instant Artisan Messaging: Direct Communication with Creators

Handmade Goods Stores can offer a unique service where customers can directly communicate with the artisans using NFC technology. By tapping their phone on a product, customers can send questions or feedback directly to the creator, fostering a direct and personal connection.


  • Enhanced Customer Engagement: Creates a direct line of communication between customers and artisans, increasing engagement.
  • Personalized Customer Service: Offers a more personal and immediate customer service experience.
  • Feedback Loop for Artisans: Provides valuable feedback directly from customers to artisans.
  • Increased Customer Confidence: Knowing they can easily reach out to the creator adds a layer of trust and confidence in the purchase.
  • Unique Selling Point: Differentiates the store by offering a novel, interactive experience.

A customer interested in a handmade ceramic vase uses NFC to ask the potter about the possibility of creating a similar design in a different color. This direct interaction not only enhances the customer’s shopping experience but also gives the artisan valuable insights into customer preferences.

Do all this and more using bizlite..

bizlite helps you integrate NFC tags, digital catalogues, and the latest technology in your everyday operations to digitize operations and save you costs. Curious to know more? Get in touch for a free consultation.

Get in touch for a free 30-minute consulting on how you can use NFC to optimize your business operations.

Anmol Ratan Sachdeva

Anmol writes to help early-stage startups, businesses and aspiring entrepreneurs build, improve and grow their ventures.